Terms of Service for Digital Agency

Last Updated: 31.01.2025

1. Introduction

Welcome to Digital Agency (Legal address: 600 Congress Ave, Austin, TX 78701). By using digital-agency.website (the "Site") and our services, you agree to comply with these Terms of Service ("Terms"). These Terms apply to all users, including clients from the EU, USA.

2. Acceptance of Terms

By accessing the Site or purchasing services, you confirm that:

• You are at least 18 years old (or the legal age in your jurisdiction).
• You agree to these Terms, our Privacy Policy, and all applicable laws.

3. Services Provided

We offer the following digital services:

1. Copywriting and Rewriting: Creation and editing of textual content.
2. Content and Website Audits: Analysis of SEO, security, and performance.
3. Development and Programming: Website, app, and software development.
4. Comprehensive SEO Promotion: Ethical optimization (no spam or black-hat techniques).
5. Video and Photo Editing: Professional editing and retouching.

4. User Obligations

4.1. Prohibited Activities:

• Use services for illegal purposes (e.g., fraud, phishing, piracy).
• Submit false information or copyrighted material without authorization.
• Reverse-engineer, hack, or disrupt the Site.

4.2. Account Responsibility:

• Keep login credentials secure.
• Notify us immediately of unauthorized access: [email protected].

5. Payments and Refunds

5.1. Payment Methods:

• Payments are processed via PayPal. By paying, you agree to PayPal’s Terms.

5.2. Fees:

• Prices are listed on the Site. We reserve the right to update fees with 14 days’ notice.

5.3. Refunds:

• Digital Services: No refunds after delivery, except for undelivered work.
• Disputes: Chargebacks via PayPal must follow their dispute process.

6. Intellectual Property

6.1. Your Content:

• You retain ownership of materials provided to us (e.g., images, text).
• You grant us a non-exclusive license to use content solely to fulfill services.

6.2. Our Deliverables:

• Upon full payment, you receive full rights to final deliverables (e.g., articles, code).
• We retain the right to showcase anonymized work in our portfolio.

7. Disclaimers

7.1. No Guarantees:

• SEO results, rankings, or traffic growth are not guaranteed.
• We are not liable for third-party actions (e.g., Google algorithm changes).

7.2. As-Is Basis:

• Services are provided "as is" without warranties, express or implied.

8. Limitation of Liability

• Our maximum liability is limited to the amount paid for the service.
• We are not liable for indirect, incidental, or punitive damages.

9. Termination

9.1. By You: Cancel services via email ([email protected]).
9.2. By Us: We may suspend accounts for violations of these Terms or suspected fraud.

10. Dispute Resolution

10.1. Negotiation: Parties agree to resolve disputes informally within 30 days.
10.2. Arbitration: Unresolved disputes will be settled by arbitration in USA.

11. Governing Law

These Terms are governed by:

• USA Law for users outside the EU/USA.
• GDPR for EU residents.
• CCPA for California residents.

12. Amendments

We may update these Terms. Changes take effect after:

• Posting on the Site.
• Email notification (if subscribed).

13. Contact Information

• Legal Address: 600 Congress Ave, Austin, TX 78701
• Phone: +1(909)443-3889
• Email: [email protected].
• Registration: Digital Agency

Compliance Notes

• Google Policies: We comply with Google’s SEO Guidelines and Ads Policies.
• PayPal Policies: We adhere to PayPal’s Acceptable Use Policy.